Questions and Answers:

Q. Why Use an Interpreter:
A. According to the Americans with Disabilities Act of 1991, people who are deaf and hard of hearing that are involved in employment issues or seeking public accommodations are entitled communicative access and may not be discriminated against on the basis o their disability. SLP can provide the service you need to comply with the law.

Q. Do I Need an Interpreter:
A. If you're an employer, medical or legal professional, county, state or federal agency, or have public events, you're required by law to provide an interpreter for deaf and hard of hearing people who are currently employed or who respond to your public advertisement.

 Q. How Do I Find an Interpreter:
A. That's where we come in. SLP has been providing qualified interpreters for deaf and hard of hearing persons for many years. We have the experience it takes to meet your needs as well as the deaf person's.

Q. What Kind of Organizations Does SLP Serve?
A. Our clients have included county, state and federal agencies, hospitals, doctor's offices, legal settings, industrial locations, colleges and universities, public schools, banks, theaters, churches, rehabilitation facilities, military installations, computer training centers, engineering firms, mental health centers, retirement communities, museums, TV studios, and police departments, to name a few.

 Q. How Do I Know the Interpreter is Qualified?
A. SLP employs only highly qualified interpreters, who hold credentials with the National Registry of Interpreters for the Deaf (RID), the National Association of the Deaf (NAD) or the Virginia Quality Assurance Screening program (VQAS). To maintain certification, interpreters are required to complete continuing education requirements to keep their certification current.

Q. How Can We Be Guaranteed Confidentiality?
A. All of our interpreters are required to adhere to the RID's Code of Ethics, which, among other things, requires total confidentiality. Some interpreters also hold NSA security clearances.

Q. Why Can't We Just Use An Employee Who Signs Pretty Well?
A. Signing and interpreting are two different concepts. A person who is able to "sign" is not necessarily able to accurately and impartially convey both the spoken word of the hearing person and the signed communication of the deaf person.


Advantages of Using SLP


- Quick, simple scheduling - your designated point of contact requests services directly from SLP. No further calls or contacts with interpreters are necessary.
- SLP makes billing simple - with monthly billing to one charge code, the paperwork, secretarial time and associated costs are drastically reduced.
- We provide free consulting service - This helps you determine your needs to comply with ADA regulations and the needs of your specific situation.